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Shipping & Return Policies

Shipping Information

When you order from Miss Booger’s, LLC your order will be shipped either via UPS, FedEx or USPS.  Shipping charges start at approximately $9.00 in the continental US and increases with weight. Currently, we do not ship internationally; we will let our customers know when this option will be available.  Shipping calculations are based on the actual weight of the item for most products. Additional surcharges/fees may apply to larger items. Shipping totals are always listed for your review prior to order completion.

We will process your order within 24 hours of receiving it.  Orders typically ship in 2 to 4 business days.  You will normally get your order in 7 - 10 business days.  Homemade and some select items will take longer.  A valid shipping address is required. We can not ship to POB or military APO address. Customers that enter a Post Office Box or APO for the shipping address are responsible for shipping costs if the item is returned to our warehouse.  In the case of larger monetary value orders it may be necessary for us to contact you for order authentication if the billing and shipping addresses are different. In these cases there can be a delay in the shipment of the order.

 

Return Policy:

Your Satisfaction is Our Priority: 
We offer a 30 day money back guarantee.  If you need to return an item, please email us at missboogers@comcast.net with your name and contact information, order number and the reason for return. We will send you the address to which you must send it.  Please be sure the following rules apply.

·        In the event that your order arrives damaged or incorrect, notify us within (30) days for a full credit to be issued.

·        All returns must be complete, in resalable condition (clean without signs of use) and placed in their original packaging to receive a refund. 

·        Products returned beyond (30) days of invoice and in resalable condition will be subject to 25% restocking fee less shipping charges.

·        Products returned not in resalable condition (used or not in original packaging) will not be eligible for credit.

·        For your protection, we recommend you use a carrier that will insure your package and supplies tracking information. Please save the carrier receipt until you receive your refund. 

·        We don not issue refund checks for orders paid by credit card.  We will issue a refund to your credit card after our warehouse has received and processed your item. Initial shipping costs to the customer are not refundable. 

·        Products sold as “discontinued” will not be eligible for return or credit.

·        Products reported as defective must have been purchased within the last 90 days to qualify for credit.  When possible, replacement parts or hardware will be shipped instead of a new product.

·        Products reported for return after expiration date will not be accepted for credit.

·        Price corrections must be submitted within (30) days of invoice date.

·        Damages due to Carrier Delivery must be noted on the bill of lading at time of delivery.  Credit will not be issued without this information.  All claims will be processed through out warehouse.

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Copyright © Miss Booger Harpers Ferry, WV
missboogers@comcast.net


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Puppy Kong

Puppy Kong

Price $5.99

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